Troy, Mich., July 15th, 2015 – Detroit IT, a leading VOIP Phone System and IT Managed Services Provider throughout Metro Detroit has taken their partnership with Digium to the next level this year. Over the past 5 years, the company has taken on many projects of all sizes, but has recently taken on a comprehensive VOIP project for a local Detroit Preparatory Academy District.
The district, consisting of seven schools and a central management office, expressed their need to unify several different phone systems that each location utilized. Across the district they have a total of 350 hand-sets used by their employees on a daily basis. They were looking to converge a few systems including 3Com, Windstream, Mitel as well as others, into one VOIP solution that could be easily managed by their IT department. The IT team needed to be able to manage the system remotely from the web and allow users to transfer calls back and forth between schools, without the burden of dialing a 10 digit number out
With this in mind, Detroit ITs consultants evaluated the opportunity and proposed a Digium Switchvox System that aligned with the district’s needs and budget. The solution, Switchvox, is an award-winning IP PBX that delivers powerful unified communications tools, mobility applications, and robust calling features. The district will now be able to manage various levels of users, all remotely while maintaining the phone quality they were looking for and exploring new features that will enhance day-to-day performance.
Detroit IT has received high recognition from Digium for consistently ensuring that their products are properly promoted, explained, and implemented in the Metro Detroit area.
“Detroit IT has been a valued Digium Partner for almost 5 years and shares our vision for delivering customer focused unified communications solutions. During this time they have consistently demonstrated their expertise in selling and installing Digium voice and unified communications products. Detroit IT puts the customer at the center of their business and strives to always deliver a solution that produces business results and a high level of customer satisfaction,” said Digium’s Director of Channel Sales, Wayne Landt.
This level of customer service has been proven true not only in the case of the Detroit Preparatory School District, but in various other VOIP projects executed by Detroit IT’s certified consultants.
To learn more about Digium Swtichvox and its advanced features and phone quality contact Detroit IT at 248.530.1001.
